If for any reason you are not satisfied with your purchase, we stand behind our products with our 100% Mighty Bright Guarantee. You may return your product to us for a refund or replacement up to one year from the date of purchase, no questions asked. Contact us at info@mightybright.com to initiate your return, or call our customer service line at 1-800-922-3233, extension 3. Please note that Mighty Bright does not provide return labels or reimburse original shipping costs for returns. Customers are responsible for the return shipping costs.